Simple. Measurable. Actionable. Real. Tangible. 

These aren’t “sit-and-listen” training sessions. They’re get-it-done-together workshops for small business owners and teams in the Eastern Upper Peninsula.

What makes them different?

  • You don’t just learn about systems — you build them.
  • You’ll leave with real tools and documents ready to use in your business tomorrow.
  • Expert guides (local and approachable) walk you step-by-step through the stuff you usually put off.
  • We keep it fun, plainspoken, and useful — no jargon, no boring slides.
     

Who it’s for:

Any EUP business with 1–200 employees that wants to work smarter, not harder. Whether you’re brand new to “getting expert help” or you’ve just never had time to set up good systems, these workshops are designed with you in mind.

What you get:

  • A finished system or document (not just notes).
  • Hands-on help from experts who speak human, not textbook.
  • Connections to other small business folks doing the same thing.

Workshops will be available at The Sault Ste Marie SmartZone - Headwaters North on Meridian. If you have questions about the programs, complete the contact form below, and someone will get with you pronto!

You can also sign up to receive the weekly news flash as new programs become available. Just sign up here!

SMART Workshops

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SMART Workshop #4 | Business Formation & Agreements: Build It Right From the Start

Date: Wednesday, January 21, 2026, 8:30 a.m. - noon 

Place: Sault Ste Marie SmartZone, 2345 Maridian, Sault Ste Marie, MI

Workshop Description: Legal structure shouldn’t be overwhelming. In this 3.5 hour in-person SMART Workshop, attorney Zach Meyer will guide you through choosing the right entity, understanding key agreements, and putting the right protections in place for your business. This is for any age or size business.

In this practical workshop, Zach will cover:

  • Business Formation Basics — Understand your options and select the entity type that aligns with your goals.
  • Operating Agreements (LLCs) — What they should include, why they matter, and how to set yours up.
  • Shareholder Agreements (Corporations) — Key provisions, roles, rights, and what to clarify now to avoid conflict later.
  • Legal Clinic Time — Bring your questions. Zach will offer guidance and help you think through next steps specific to your business.

This is straight talk, real examples, and practical help — not legal theory.

You’ll leave with clarity, next steps, and the groundwork for agreements that will serve your business for years.
 

Register

Expert - Zach Meyer, Varnum Law

Zach is a seasoned business attorney with over 14 years in experience advising clients in many industries. He prioritizes problem-solving through meaningful counselling. He is eager to assist clients in navigating the risks of business and legal compliance.

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SMART Workshop #3 | Hands-On Strategy & Systems: Your Playbook in a Day

“Vision, goals, and processes—identified, documented, and ready to put into action today.”

Date: Wednesday, November 12, 2025 8:30 a.m. - noon 

Place: Sault Ste. Marie SmartZone

Workshop Description: Every small business needs a playbook — a clear vision, measurable goals, and simple systems that everyone can follow. In this hands-on SMART Workshop, operations expert Tyler Sharette will guide you step-by-step through building one. You’ll define your vision, set practical yearly and quarterly goals, and map your key processes.

By the end, you’ll walk out with a working playbook you can start using with your team the very next day.

Take Aways: 

  • A concise, written vision framework
  • A 1-year and quarterly goal plan you’ll actually use
  • Your core customer journey and key processes mapped
  • Practical tools: Level 10 meeting format, issue-solving method (IDS), Accountability Chart, Scorecard, and Proven Process playbook

What to Bring: Your laptop and any planning documents you already have.

We’ll provide: templates, worksheets, and a binder to take it all home.

Expert - Tyler Sharette

Tyler is a creative ops leader with over 13 years of experience driving growth across diverse industries, including marketing, nonprofit fundraising, manufacturing, and hospitality. As an expert in EOS and the Six Key Components of Traction, he works hands-on with entrepreneurs and small businesses to establish a shared vision, optimize key processes, identify inefficiencies, and develop tailored playbooks that drive growth and bring clarity and structure to operational chaos.

robin chapekis

SMART Workshop #2 | An Employee Handbook Without the Headache

Date: Wednesday, October 29, 2025 8:30 a.m. - noon 

Place: Chippewa County EDC offices, 5019 W Airport Drive, Kincheloe, MI 49788

Workshop Description: Every business needs an employee handbook, but creating one can feel overwhelming. In this hands-on SMART Workshop, HR expert Robin Chapekis will guide you step by step through building (or upgrading) a handbook that’s both compliant and practical for your business. 

You’ll start with the core state and federal sections that every handbook needs (she’ll provide templates!), then add policies tailored to your workplace. Along the way, Robin will cut through the jargon, share best practices, and make sure your handbook is something you’ll actually use — not just a dusty binder on the shelf. 

To top it off, you’ll have the chance to work one-on-one with Robin after the workshop to fine-tune your policies and procedures for your business. 

By the time you leave, you’ll have a fully functioning employee handbook you can keep updated as your business grows

Take Aways

In just a few hours, you’ll walk out with:

  • Your Own Working Employee Handbook: Walk out with a ready-to-use handbook you can keep updating as your business evolves.
  • The Foundation (Done!): The first core section — includes the policies that rarely need changing — are completed and ready to go.
  • Your Business, Your Policies: A fine-tuned list of policies specific to your workplace (think safety, manufacturing, confidentiality, non-compete, etc.).
  • Best Practices for Benefits: Clear, customized policies around benefits and eligibility — like PTO, exempt vs. non-exempt, and who qualifies.
  • Performance & Exit Processes: Straightforward policies for managing performance and handling employment transitions with confidence and consistency.

Expert - Robin Chapekis of SvelteHR

Robin Chapekis, SHRM-SCP and Lean Six Sigma Black Belt, is the founder of SVELTE HR, specializing in HR efficiency and effectiveness. With a passion for transforming HR into a competitive advantage, she collaborates with organizations to enhance education, networking, and global HR standards. Based in Escanaba, MI, Robin is also working with ISO/TC 260 on the development of international standards for Human Resource Management.

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SMART Workshop #1 | Business Planning for the Busy Business Owner

Date: Wednesday, October 8, 2025 8:30 a.m. - noon 

Place: Sault Ste Marie SmartZone, 2345 Maridian, Sault Ste Marie, MI

Workshop Description: Business planning doesn’t have to be complicated, boring, or a giant binder you never open again. This workshop is about cutting through the noise and giving you a simple, workable plan that actually helps you run your business. This isn’t theory. You’ll walk out the door with your plan in hand and the confidence to keep using it.

Take Aways

In just a few hours, you’ll walk out with:

  • Build a high-level plan that points you (and your team) in the right direction.
  • Learn a quick model for planning that saves you time and energy.
  • Leave with resources you can use later to refine and update as your business grows.
  • Connect with a local business expert you can trust for ongoing help.

Expert - Miche Rayment

Miche has been in organizational design and development for over 30 years and published her book The Hire EffectTM | Hire for Culture and Skill in 2017. She is focused on always adding value, being genuine and guiding business owners to solutions that work for them. She’s certified in four forms of business peer group models and has worked in business support programming since 2007.

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